Contact Us & Visit

We're excited to hear from you! If you're looking for swatches, please request them here.

Our phone number is 1-800-552-2837. To contact us by email, please send your message via the form below.

Customer Service Hours: Monday - Thursday, 9am - 3pm EST and Fridays, 9am - 12pm EST (excluding holidays).

MAINE VISITORS: As we have monitored the evolving COVID-19 situation here in Maine, we have made the decision to temporarily close our retail store in Monmouth. We will remain open online and by phone at 1-800-552-2837. In addition, our manufacturing and distribution facility will also continue operating under the CDC guidelines, and we will continue to ship online orders to our customers.

Bates Team